DR.ZRO Return & Exchange Process
DR.ZRO Website Terms of Use
Last Updated: [December 6, 2025]
By using DR.ZRO’s website, you agree to these Terms. For full clarity, we’ve kept them simple—focused on key rules and protections for both you and us.
1. Eligibility & Accounts
You must be at least 13 years old; 18+ (or with guardian consent) to purchase.
Keep your account info accurate, and secure your login details—you’re responsible for activity on your account.
2. Using the Site
Use the site only for legal purposes (e.g., browsing, buying).
Don’t copy, hack, or damage our content (logos, text, designs) without written permission.
No reselling our products without authorization.
3. Orders & Products
Placing an order is an offer—we’ll confirm via email when we accept it (that’s when the contract starts).
We may cancel orders for stock issues, pricing errors, or fraud, and will notify you.
Product images are for reference; actual colors may vary.
4. Payments
Prices are in USD, with taxes included (unless stated otherwise).
Use valid payment methods (Visa, PayPal, etc.)—you must have the right to use them.
We’ll correct pricing errors; you can cancel if the new price doesn’t work for you.
5. Returns & Exchanges
Follow our Return Policy: 30 days from delivery, items unused and in original packaging.
6. Intellectual Property
Our site content (logo, text, designs) is protected by U.S. law. Unauthorized use may lead to legal action.
7. Liability & Disclaimers
We aim for accurate content, but don’t guarantee it.
We’re not liable for indirect damages (e.g., lost profits) from site use or purchases.
Third-party links on our site aren’t endorsed by us—use them at your own risk.
8. Changes & Contact
We may update these Terms (check the “Last Updated” date). Continuing to use the site means you accept changes.
Request: Email info@dzwholesale.com within 30 days of delivery, including your order number and reason.
Confirm: Get a reply with a pre-paid return label (U.S. only) within 24 hours.
Ship: Pack items (unused, original packaging) and mail via the label.
Refund/Exchange: We process within 3–5 business days of receiving items. Refunds go to your original payment method; exchanges ship for free.
Contact us
If you have any questions,please feel free to contact us.♥