D&Z Wholesale :: Shipping

Shipping

Shipping will be done via UPS ground (United Parcel Service) or USPS (United States Postal Service).
Merchandise will be shipped within 48 hours after receipt of order and payment. (Excluding Weekends and Holidays)
Please allow 7-14 days for delivery.
When payment is by echeck through PayPal or money order, please add 5 days to the shipping time due to the time for it to clear the Bank.
Refused shipments: Should you refuse to take delivery of any confirmed placed order you will be responsible for ALL shipping charges incurred, plus a 20% restocking fee.
Shipments returned to the warehouse: Will be subject to ALL shipping charges incurred, plus a 20% restocking fee.
D&Z Enterprises online shipping and handling costs vary according to the amount of each purchase and the total weight.
For minimum Wholesale orders we charge a flat rate of $28 for delivery in Lower USA only, (this usually is up to $250 in prisms)
If your order exceeds 8 pounds , then it is shipped per the postal rate for weight.
Example: if you order $250 worth of round 40mm balls it will weigh up to 30 pounds, and will go by weight which would be approx. $36 UPS. These items are lead crystal, and very heavy!
As we are WHOLESALE you must meet the minimum order to purchase at the wholesale prices.
Email us for exact shipping to Canada before you make payment!
Minimum Shipping cost is $28.00 for Wholesale orders only.
Retail orders will be charged differently.
Minimum Shipping cost is $7.50 for Retail order only!
Order Finial Price less S/H SHIPPING COST
$0.00 To $29.99 ------------------- $7.50
$30.00 To $79.99 ------------------- $9.50
$80.00 To $125.00 ------------------- $12.50
$125.01 To $200.00 ------------------- $15.50
$200.01 To $?.?? ------------------- $18.50

Rush Deliveries

Regardless of your order total and corresponding shipping charges, rush delivery will cost more depending on your total order. Must email or call us for the exact shipping cost before making payment.

Returns

Items that are delivered broken or damaged may be returned for either replacement or refund (at the option of D&Z Enterprises).

You must contact us within 3 days of delivery.

Refused shipments: Should you refuse to take delivery of any confirmed placed order you will be responsible for ALL shipping charges incurred, plus a 20% restocking fee.

Shipments returned to the warehouse: Will be subject to ALL shipping charges incurred, plus a 20% restocking fee.

(E-mail to: dnzcs@dnzenterprises.com), describing the item and its condition.

Please keep the original packaging for possible inspection by UPS or USPS.

Shipping costs to return the item are the responsibility of the customer.

Replacement is subject to item availability. If exact replacement is not available, replacement will be a comparable item of at least equal value.

Pricing and Availability

While prices and product availability cannot be guaranteed, a continuous effort is made to keep our website prices current and to depict only those items that are available for shipment. However, out-of-stock situations and price spikes do occur from time to time.

Our policy is to notify the customer immediately when an item is not available, and to provide an estimated date when the item will be shipped.

Payment Options

What credit cards can I use at D&Z Wholesale?

D&Z Enterprises accepts all major credit cards:

Our preferred method of payment is through PAYPAL !

Use the PayPal check out or call your order into us, for faster service and shipping.

We accept all major Credit Cards, Visa, Master Card and American Express, (excluding Discovery)

We will accept ECHECKS only through PayPal.

We will only accept Business Checks with mail in orders, and shipping will be delayed

for up to 10 days for the checks to clear our bank. No Personal Checks!
You may also mail us your order o us by using our mail in order form.
Email or call us with any questions may have.

When will I be charged for my order?

Your credit card will be charged when your payment for your order is paid through PayPal.
Your credit card will be charged when your order is shipped when ordering by phone or mail in orders.

Can I order by phone instead of over the Internet?

If, despite our use of trusty Secure Sockets Layer technology, you'd rather not send your credit card information over the Internet, you may order by phone or mail in orders.

We have our own Merchant Services to process your order over the phone.

So you can feel more secure giving this information to us for your orders.

One of our Customer Care representatives will be happy to assist you.

By phone: 313-892-6938 (Michigan).

By U.S. Postal Service:

D&Z Enterprises

20409 Yonka,

Detroit, MI. 48234